| Name  | 
					James Burke | 
					Sex  | 
					Male | 
				
				 
					| Address  | 
					
 
  | 
					Marital Status | 
					 Single | 
				
				 
					|   | 
				
				 
					| Contact | 
					 Mobile:    (07913) 262-705 jimburke53@gmail.com | 
					Drivers License | 
					 NZ/UK both clean | 
				
				 
					|   | 
				
				 
					| I am a highly skilled Senior Operator/Shift Leader with MVS/ESA (OS/390), VM, TPF(12 years), AS400, DEC 
& PC experience using IBM technology. I am highly motivated and need no prompting to perform above and beyond what is required from my job description. I 
have trained operators, written Operations manuals and JCL and have considerable experience with PCs using MS-DOS and Windows. I am a team player and would 
make a valuable addition to any employer. | 
				
				 
					|   | 
				
				 
					| PC EXPERIENCE MS-DOS and Windows (up to 'XP) | 
					MS Word for Windows WordPerfect MS Works for Windows MS Excel for Windows   Lotus123 
spreadsheet Supercalc4 spreadsheet MS Access for Windows Reflex database
   | 
				
				 
					|   | 
				
				 
					| EDUCATIONAL QUALIFICATIONS | 
					 
				       2004 Dreamweaver Web Design  
					    1995 City & Guilds Level II ( Excel5 / Word6 / Access2 ) 
						1991 Business Success Workshop. 
						1989 Diploma in Book?keeping and Accounting. 
						University Entrance (1 A level). 
						School Certificate (3 O levels). 
						Air NZ Carina (ACP) functional messages. 
						Os/Vs systems operator training. 
						Ims/Vs master terminal operations. 
						Nhscr 1989 IBM DB2 course. 
						Galileo 1993 CA7 Rel 3.0 Enhancements. 
						1993 TPF Operations and Concepts. 
						1992 Loosely Coupled Concepts. 
						1992 PR/SM.  | 
				
				 
					|   | 
				
				 
					| PERSONAL INTERESTS | 
					Micro computing, Photography, Angling, Tai Chi Chuan, Playing guitar, Astronomy, Web Design | 
				
				 
					|   | 
				
				 
					| MAINFRAME EXPERIENCE (OPERATIONS) | 
					 
		 IBM 4381/R92, 30xx(180S-600J), DEC, FACOM M150, AS400, AMDAHL 5890  
		 3380, 3390 DASD and Controllers. EMC DASD  
        1403, 6670, 4245, 4224 printers, Xerox 9700 Laser Printers  
        3745/3720 Communications Controllers 
        IBM 3494 tape library   | 
				
				 
					|   | 
				
				 
					| SOFTWARE EXPERIENCE (OPERATIONS) | 
					 
       MVS/ESA, DOS/VSE, TPF/ESA, OS400, VM/ESA, VMS, UNIX, NT Operations 
       ACF2. ADC2, CA-7, CA1-TLMS, CICS, DB2, DFHSM, EXEC2, IBM Utilities, 
        IMS, INFOMAN, JES328x, JOBTRAC, NETVIEW, OMEGAMON, OPC, RACF, REXX, RMF, SAR, 
        SDSF, SELCOPY, SCRIPT/GML, SYSVIEW, TSO/ISPF, VERITAS, VTAM       | 
				
				 
					|   | 
				
				 
					 REFERENCES | 
					  Declan Purcell Operations Manager NPI 01424 855 541  | 
				
				 
					|   | 
				
				 
					| EMPLOYMENT EXPERIENCE | 
				
				 
					| CSC Maidstone | 
					Network Support analyst | 
					Aug 2009  | 
					Aug 2012  | 
				
				 
					| Contact: Network Manager | 
				
				
					|  My main role was to Provide 2nd line support for Wan/Lan network issues and fix/escalate as necessary. | 
				
				 
					|   | 
				
				 
					| NPI/CSC Maidstone | 
					Shift Leader/Senior Operator | 
					Sep 1996  | 
					Aug 2009  | 
				
				 
					| Contact: Operations Manager | 
				
				
					 MVS, AS400, Dec Alpha, NT operations, UNIX, Ca7, Jobtrac, OPC/TWS, Sysview, Veritas backup, 
Viewj, Sar, Tpx, OPSMVS, Robotic tape, Cics/DB2, REXX, Infoman, Solve, Remedy working 12 hour shift pattern | 
				
				 
					|   | 
				
				 
					| CFM Forest Road, Feltham | 
					Senior Operator (contract) | 
					May 1996 | 
					Aug 1996 | 
				
				 
					| Contact: Trevor Giggins | 
				
				 
					 MVS, VM-ESA, AS400, DOS-VSE operations Help-desk support  Monitored Cics, Network   Ran 
AS400 MVS(CA7) DOS-VSE batch  | 
				
				 
					|   | 
				
				 
					| Direct Line Insurance, Edridge Road, Croydon | 
					Shift Leader (contract) | 
					 Jan 1996 | 
					May 1996 | 
				
				 
					| Contact: Bhaktash Patel | 
				
				 
					Overseeing batch schedule. 36 suites. 900 overnight jobs Maintained JCL integrity       
Monitored Cics/Network, Robot system JOBTRAC control for all batch work | 
				
				 
					|   | 
				
				 
					| BCA Book ClubSwindon | 
					ICL Peripheral Operator (contract) | 
					 Feb 1995 | 
					 Apr 1995 | 
				
				 
					| Contact: Kevin Vella | 
				
				 
					| Operated ICL printers and dispatched output  | 
				
				 
					|   | 
				
				 
					| O'Brien Organization Wholesale Distribution  | 
					Distributor  | 
					May 1994 | 
					Jan 1995 | 
				
				 
					Set up distributors in their own business and trained them to develop business and interpersonal 
skills. Set up customers and serviced them on a personal home service basis with a variety of products and services | 
				
				 
					|   | 
				
				 
					| Galileo International, Windmill Hill, Swindon | 
					Deputy Shift Supervisor (contract) | 
					Apr 1992 | 
					Apr 1994 | 
				
				 
					| Contact: HR | 
				
				 
					Controlled MVS, VM and TPF systems  
      Determined and resolved hardware, software and systems problems 
      Implemented hardware and software changes 
      Ensured efficient scheduling of all batch work 
      Training and supervision of Ops and Junior Ops 
      Produced, checked, and improved Operations documentation 
      Wrote problem reports and shift reports 
      Wrote REXX routines for Operations use 
      Following the merger with Covia (USA), I went to Denver for six months 
        to train their personnel on our systems  | 
				
				 
					|   | 
				
				 
					| NHS Central Register, Southport, England | 
					Shift Leader (contract) | 
					Feb 1989 | 
					Mar 1991 | 
				
				 
					| Contact: Blythe Crawford | 
				
				 
					Set up housekeeping JCL and procedure requirements 
      Configured 3174 local controllers, 3720 controllers and VTAM 
      Set up IBM PS/2 with emulation hardware and software 
      Wrote Operations manual 
      Trained raw recruits to Operator level 
      Helped set up procedures for Change Control and Problem Management | 
				
				 
					|   | 
				
				 
					| Lombard North Central, Redhill, England | 
					Senior Operator (contract) | 
					Apr 1987 | 
					Jan 1989 | 
				
				 
					| Contact: Operations Mgr | 
				
				 
					Controlled and monitored live and test CICS systems Ran batch jobs under MVS-XA/JES2 using ADC2 
scheduler Wrote Operations manual | 
				
				 
					|   | 
				
				 
					| Chevron Oil, London. England | 
					Operator (contract) | 
					Mar 1987 | 
					Apr 1987 | 
				
				 
					Controlled and monitored SNA/VTAM network  Manned Help-desk and solved user problems      
Running batch and housekeeping jobs under MVS/XA-JES2 | 
				
				 
					|   | 
				
				 
					| Bank of America, San Francisco, USA | 
					Senior Operator | 
					Mar 1985 | 
					Oct 1986 | 
				
				 
					Operated an IBM 3083 mainframe with MVS/JES2 under VM Monitored the TPF on-line system | 
				
				 
					|   | 
				
				 
					| Air New Zealand, Auckland, New Zealand | 
					Senior Operator/Shift Leader | 
					Sep 1975 | 
					Mar 1985 | 
				
				 
					| Contact: Operations Mgr | 
				
				 
					Scheduled and Coordinated Systems and Applications outages 
      Liaised with customer engineers and support personnel 
      Monitored and controlled CICS, Flight Planning. TSS and the airlines ACP 
      real-time operations 
      Scheduled test and production batch requirements 
      Determined and resolved JCL/JOL, system and user problems 
      Produced micro-fiche using a Datagraphic system | 
				
				 
					|   | 
				
				 
					| Databank Systems, Palmerston North, New Zealand | 
					Senior Operator | 
					1971 | 
					1975 | 
				
				 
					| Contact: Operations Mgr | 
				
				 
						| Two years in Input and Reconciliation for local bank cheques, becoming re-entry head, then 
into Computer Operations |